fbpx

GENERAL
These are the Star11fantasy Website Terms and Conditions of Use (Terms) of STAR11FANTASY
COMPANY (11starfantasy, Star11fantasy.com, Our, We, Us). The Website means
Star11fantasy.com. The Website is owned and operated by Us. You and Your means the person
using, browsing or otherwise accessing any content or data on the Website, including any sub
domains of the Website, or related top-level domains including Star11fantasy.com, mobile sites,
apps, APIs and widgets (together, Our websites and mobile applications).
You acknowledge and agree that by using, browsing or otherwise accessing Our websites and
mobile applications, You agree to be bound by these terms and conditions of use (Terms), and our
Privacy Policy. You agree to ensure that any person who accesses Our websites and mobile
applications on Your behalf abides by these Terms.
You acknowledge that We provide use and access to Our websites and mobile applications to You
subject to these Terms.
We reserve the right to change any of the Terms or other Conditions for using Our websites and
mobile applications at any time by publishing new terms or conditions on the Website.
Your use of Our websites and mobile applications constitutes Your acceptance of those terms and
conditions. Should You object to any of Our terms and conditions of use or other notices on Our
websites and mobile applications Your sole option is to immediately cease Your use of Our
websites and mobile applications.
You also acknowledge and agree that by using Our websites and mobile applications, You agree to
be bound by the “Rules, Scoring and Payout” of each contest. A link to these can be found on the
website.
Your use of information on our site including results, fixture lists, statistics, data and news posted
on Our Website is at Your own risk. Other than as expressly set out in these Terms and to the extent
permitted by law, We make no warranty as to the accuracy or reliability of the information
contained on Our websites and mobile applications or in Our publications (including, but not
limited to, any content or information generated on Our websites and mobile applications by or on
behalf of Us, and any Third Party Content on Our websites and mobile applications). We and Our
related entities, directors, officers and agents disclaim all liability and responsibility for any direct
or indirect loss or damage which may be suffered by any recipient through relying on anything
contained in or omitted from Our websites and mobile applications or publications.
MEMBER REGISTRATION

User register for the Contest(s), Users are required to accurately provide the following information:
1. Full Name
2. Team Name(s)
3. E-mail
4. Password
5. Date of birth
6. Gender
7. State of Residence
If You wish to become a registered member of Our websites and mobile applications, You will
need to apply for a member account (Account). Members are only permitted to open one account.
Star11fantasy reserves the right to close any duplicate accounts. All money held in duplicate
account(s) will be forfeited. In order to apply for an Account, You must complete all details in
accordance with the instructions on the Website.
Upon grant of the Account by Us, your Account will be created and you will be able to use Our
websites and mobile applications and play the contest(s) with Us. We may refuse to grant an
application for an Account made by any person without giving a reason for such refusal.
You continuously represent and warrant to Us that persons accessing Your Account are authorized
to do so. You are not authorized to enter contests on our websites and mobile applications or
otherwise until you have been granted an Account.
You must be over 18 years of age and a resident of India to play on our websites and mobile
applications. Star11fantasy may, in accordance with the laws prevailing in certain Indian states, bar
individuals residing in those states from participating in the Contest(s). Currently, individuals
residing in the Indian states of Assam, Odisha and Telangana may not participate in the paid
version of the Contest as the laws of these states bar persons from participating in games of skill
where participants are required to pay to enter.
Persons who wish to participate must have a valid email address. Only those Participants who have
successfully registered on Star11fantasy.com as well as registered prior to each round in accordance
with the procedure outlined above shall be eligible to participate in the Contest and win prizes.
You will also be required to verify any credit card / bank account you use to deposit funds, and also
any bank account you want to withdraw to.
By accepting these terms and conditions upon registration You give consent for Star11fantasy.com
to disclose your name, residential address and date of birth to a third party agency to assist in
verifying your identity. The third party agency may prepare and provide Star11fantasy.com with
such an assessment and may use your personal information including the names, residential
addresses and dates of birth for the purposes of preparing such an assessment.

SECURITY
Access to Your Account and to add to, delete or modify content on Your Account is password
protected. You must memories your password or store your password in a safe and secure place.
You agree that you will not disclose your password to anyone or allow any other person to access or
use Your Account. You should check the "Transactions" tab of "Account" section of your
Star11fantasy account often to ensure there has been no unauthorized use of your account. If you
suspect any unauthorized activity you must change your password immediately and contact:
support@Star11fantacy.com
REFUND POLICY
A transaction, once confirmed, is final and no cancellation is permissible. However, Star11fantasy
may, at its sole and absolute discretion, permit a Member to cancel a transaction and refund the
amount paid: If the Member sends a written request to Star11fantasy from the registered email Id to
cancel such payment; or If the payment is made for participation in the paid version(s) of the
Contest(s), the cancellation request must be received at least 2 days prior to the commencement of
the round in respect of which the payment is made; Star11fantasy shall not be liable to refund any
amount thereafter. Star11fantasy may, at its sole and absolute discretion, refund the amount to the
Member after deducting applicable cancellation charges and taxes. However, if in a transaction
performed by you on the Star11fantasy Platform, money has been charged to your card or bank
account and respective amount is not added in your Star11fantasy account within 24 hours of the
completion of the transaction, then you shall inform us by sending an e-mail to
contact@Star11fantasyapp.com from your registered e-mail address. Please include in the e-mail
the following details – the mobile number, transaction value, transaction date and transaction id.
Star11fantasy will investigate the incident and, if it is found that money was indeed charged to your
card or bank account without delivery of the balance in your Star11fantasy account, then you will
be refunded the money within 7 working days from the date of receipt of your e mail. All refunds
will be credited to your Star11fantasy account.
DEPOSITS, WITHDRAWALS AND MEMBER ACCOUNT FUNDS
All deposits made to Star11fantasy.com are immediately available in the Member’s Star11fantasy
Account, and can be accessed for entering contests. All deposits and refunds, if any, will be done
through NEFT. Transactions may take up to 5 days to be completed. Star11fantasy will process all
withdrawal requests immediately, with funds arriving in your nominated bank account the next
working day. This may on occasion take up to 5 working days.
In order to request a withdrawal You must first complete Star11fantasy’s Identity Verification,
Credit Card Verification and Bank Account Verification processes, which also includes submission
of PAN card details.
The name mentioned on the Member’s verification documents should correspond with the name
provided by the Member at the time of registration on Star11fantasy.com, as well as the name and
address existing in the records of the Member’s bank account as provided to Star11fantasy. In the

event that no bank account has been registered by the Member against such Member’s account with
Star11fantasy, or the Member has not verified his/her Member account with Star11fantasy, to
Star11fantasy’s satisfaction and in accordance with these Terms and Conditions, Star11fantasy shall
provide such Member with a notification to the Member’s email address as on record with
Star11fantasy.
There are four parts to the Star11fantasy account: Total Balance, Deposited, Bonus & Withdraw
able. When a member enters a contest, the entry fee is deducted from Bonus, Deposited and
withdraw able balance , in that order depending on how much funds are available in each bucket.
Members can withdraw from the withdraw able part of the account which only includes winnings
that a member has made on Star11fantasy.com. Members agree that once they confirm a transaction
on Star11fantasy.com, they shall be bound by and make payment for that transaction.
The Member acknowledges that transactions on Star11fantasy.com may take up to 24 hours to be
processed. Any amount paid or transferred into the Member’s account may take up to 24 hours to
reflect in the Member’s account balance. Similarly, money debited from the member's account may
take up to 24 hours to reflect in the member's account. Members agree not to raise any complaint or
claim against Star11fantasy in respect of any delay, including any lost opportunity to join any
Contest or round due to delay in crediting of transaction amount into any of the Member’s accounts.
A transaction, once confirmed, is final and no cancellation is permissible. However, Star11fantasy
may, at its sole and absolute discretion, permit a Member to cancel a transaction and refund the
amount paid: If the Member sends a written request to Star11fantasy from the registered email Id to
cancel such payment; or If the payment is made for participation in the paid version(s) of the
Contest(s), the cancellation request must be received at least 2 days prior to the commencement of
the round in respect of which the payment is made; Star11fantasy shall not be liable to refund any
amount thereafter. Star11fantasy may, at its sole and absolute discretion, refund the amount to the
Member after deducting applicable cancellation charges and taxes.
At the time of the transaction, Members may also be required to take note of certain additional
terms and conditions and such additional terms and conditions shall also govern the transaction. To
the extent that the additional terms and conditions contain any clause that is conflicting with the
present terms and conditions, the additional terms and conditions shall prevail.
SELECTION AND VERIFICATION OF WINNERS AND
CONDITIONS RELATING TO THE PRIZES
SELECTION OF WINNERS –
Winners will be decided on the basis of the scores of the Teams in a designated round of the
Contest(s). The Participant(s) owning the Team(s) with the highest aggregate score in a particular
round shall be declared the Winner(s). In certain pre-specified Contests, Star11fantasy may declare
more than one Winner and distribute prizes to such Winners in increasing order of their Team's
aggregate score at the end of the designated round of the Contest. The contemplated number of

Winners and the prize due to each Winner in such Contest shall be as specified on the Contest page
prior to the commencement of the Contest.
Participants creating Teams on behalf of any other Participant or person shall be disqualified. In the
event of a tie, the winning Participants shall be declared Winners and the prize shall be equally
divided among such Participants. Star11fantasy shall not be liable to pay any prize if it is
discovered that the Winner(s) have not abided by these Terms and Conditions, and other rules and
regulations in relation to the use of the Star11fantasy.com, Contest, “Fantasy Rules”, etc.
CONTACTING WINNERS –
Winners shall be contacted by Star11fantasy or the third party conducting the Contest on the e-mail
address provided at the time of registration.
The verification process and the documents required for the collection of prize shall be detailed to
the Winners at this stage. As a general practice, winners will be required to provide following
documents: Self attested Photocopy of the Member’s PAN card; Self attested Photocopy of a
government-issued residence proof; Member’s bank account details and proof of the same.
Star11fantasy shall not permit a Winner to withdraw his/her prize(s)/accumulated winnings unless
the above-mentioned documents have been received and verified within the time-period stipulated
by Star11fantasy.
The Member represents and warrants that the documents provided in the course of the verification
process are true copies of the original documents to which they relate. Participants are required to
provide proper and complete details at the time of registration. Star11fantasy shall not be
responsible for communications errors, commissions or omissions including those of the
Participants due to which the results may not be communicated to the Winner.
The list of Winners shall be posted on a separate web-page on the Star11fantasy.com. The winners
will also be intimated by e-mail. In the event that a Participant has been declared a Winner on the
abovementioned web-page but has not received any communication from Star11fantasy, such
Participant may contact Star11fantasy within the time specified on the webpage.
VERIFICATION PROCESS –
Only those Winners who successfully complete the verification process and provide the required
documents within the time limit specified by Star11fantasy shall be permitted to withdraw/receive
their accumulated winnings (or any part thereof). Star11fantasy shall not entertain any claims or
requests for extension of time for submission of documents.
Star11fantasy shall scrutinize all documents submitted and may, at its sole and absolute discretion,
disqualify any Winner from withdrawing his accumulated winnings (or any part thereof) on the
following grounds: Determination by Star11fantasy that any document or information submitted by
the Participant is incorrect, misleading, false, fabricated, incomplete or illegible; or Participant does
not fulfill the Eligibility Criteria; or Any other ground.

As a final check we also use the Bank Details as address proof during KYC approval. In case a user
in Delhi uses our services but the account details are from Telangana – the KYC will not be
approved, and we will refund any money deposited by the user on our platform (and not the
winnings if any).

TAX
Taxes Payable All prizes shall be subject to deduction of tax (“TDS”) as per the Income Tax Act
1961. Winners will be provided TDS certificates in respect of such tax deductions. The Winners
shall be responsible for payment of any other applicable tax, including but not limited to, income
tax, gift tax, etc. in respect of the prize money.
MISCELLANEOUS –
The decision of Star11fantasy with respect to the awarding of prizes shall be final, binding and non-
contestable. Participants playing the paid formats of the Contest(s) confirm that they are not
residents of any of the following Indian states – Assam, Odisha and Telangana. If it is found that a
Participant playing the paid formats of the Contest(s) is a resident of any of the abovementioned
states, Star11fantasy shall disqualify such Participant and forfeit any prize won by such Participant.
Further Star11fantasy may, at its sole and absolute discretion, suspend or terminate such
Participant’s account with Star11fantasy.com. Any amount remaining unused in the Member’s
Game Account or Winnings Account on the date of deactivation or deletion shall be reimbursed to
the Member by an online transfer to the Member’s bank account on record with Star11fantasy,
subject to the processing fee (if any) applicable on such transfers as set out herein. If it is found that
a Participant playing the paid formats of the Contest(s) is under the age of eighteen (18),
Star11fantasy shall be entitled, at its sole and absolute discretion, to disqualify such Participant and
forfeit his/her prize. Further, Star11fantasy may, at its sole and absolute discretion, suspend or
terminate such Participant’s account. To the extent permitted by law, Star11fantasy makes no
representations or warranties as to the quality, suitability or merchantability of any prizes and shall
not be liable in respect of the same. Star11fantasy may, at its sole and absolute discretion, vary or
modify the prizes being offered to winners. Participants shall not raise any claim against
Star11fantasy or question its right to modify such prizes being offered, prior to closure of the
Contest. Star11fantasy will not bear any responsibility for the transportation or packaging of prizes
to the respective winners. Star11fantasy shall not be held liable for any loss or damage caused to
any prizes at the time of such transportation.
The Winners shall bear the shipping, courier or any other delivery cost in respect of the prizes. The
Winners shall bear all transaction charges levied for delivery of cash prizes. All prizes are non-
transferable and non-refundable. Prizes cannot be exchanged / redeemed for cash or kind. No cash
claims can be made in lieu of prizes in kind.

RESTRICTIONS ON USE OF OUR WEBSITES AND MOBILE
APPLICATIONS
In accessing or using Our websites and mobile applications you agree that you will not: use any
automated device, software, process or means to access, retrieve, scrape, or index Our websites and
mobile applications or any content on Our websites and mobile applications without Our express
prior written consent; use any device, software, process or means to interfere or attempt to interfere
with the proper working of Our websites and mobile applications; undertake any action that will
impose a burden or make excessive traffic demands on Our infrastructure that we deem, in Our sole
discretion to be unreasonable or disproportionate site usage; use or index any content or data on Our
websites and mobile applications for purposes of competing with Us in any manner that we have
not specifically authorized; transmit spam, chain letters, contests, junk email, surveys, or other mass
messaging, whether commercial in nature or not; use Our websites and mobile applications or any
content from Our websites and mobile applications in any manner which is, in Our sole discretion,
not reasonable and / or not for the purpose it is made available; violate the rights of any person,
including copyright, trade secret, privacy right, or any other intellectual property or proprietary
right; pose as any person or entity or attempt to solicit money, passwords or personal information
from any person; act in violation of any Term or condition of use of Our websites and mobile
applications reproduce, republish, retransmit, modify, adapt, distribute, translate, create derivative
works or adaptations of, publicly display, sell, trade, or in any way exploit Our websites and mobile
applications or any content on Our websites and mobile applications, except as expressly authorized
by us; or transmit or attempt to transmit any computer viruses, worms, defects, Trojan horses or
other items of a destructive nature. We reserve the right to exercise whatever means we deem
necessary to prevent unauthorized access to or use of Our websites and mobile applications,
including, but not limited to, instituting technological barriers, or reporting your conduct to any
person or entity.
INTELLECTUAL PROPERTY
Unless indicated otherwise, all intellectual property in Our websites and mobile applications is
owned or licensed by Us. Subject to these Terms, You agree that You will not infringe Our
intellectual property as contained in Our websites and mobile applications and will not modify,
copy, republish, frame, distribute or communicate any part of Our websites and mobile applications
or any information contained in it or otherwise use Our websites and mobile applications in a way
which will infringe Our intellectual property or other rights.
USE OF INFORMATION
You agree that content You provide to Us in the course of accessing or using Our websites and
mobile applications, will be available to Us to use in any manner We think fit subject to applicable
provisions of any legislation including, without limitation, privacy legislation. You agree, and
continuously represent and warrant each time You access Your Account and Our websites and
mobile applications that You will not upload or otherwise provide any content which: is inaccurate,
misleading, deceptive, incomplete, defamatory, fraudulent, unlawful, tortious or confidential;
infringes the intellectual or other proprietary interests of third parties; contains spam, computer

viruses, computer code, files or programs or other harmful components that are designed to
interrupt, destroy, change or limit the functionality of Our websites and mobile applications or any
other computer software, hardware or other electronic equipment, information which in any way
impinges on another member's use or enjoyment of Our websites and mobile applications or
otherwise breaches or encourages other members to breach these Terms; violates any law, statute or
regulation; and/or forges information to disguise the origin of any Content.
THIRD PARTY CONTENT
Our websites and mobile applications contain content provided to Us by other parties (Third Party
Content). This includes the information relating to sport, fantasy sport, player news and player stats.
We are not responsible for, do not endorse and make no representations either expressly or
impliedly concerning Third Party Content. Third Party Content does not represent Our views. You
rely on Third Party Content completely at Your own risk.
PRIVACY
You agree to comply with Our privacy policy, guidelines and statements as may be applicable from
time to time, which are incorporated into these Terms, and can be found at Privacy Policy.
GENERAL CONTEST DETAILS
On the website You can select a team of Players who score points based on their real life
performance in matches. Once You have selected a team for a contest, each contest entrant selects a
contest entry amount (contest/prize amount) for which they would like to enter their team.
Each team entered for a particular game with a particular contest entry amount (contest/prize
amount) competes against the other teams submitted for that particular game with that particular
entry amount. Once points have been determined, the money in the pool for that particular contest
(after deduction of a Star11fantasy fee) is distributed to the winning contest entrants as per the prize
structure detailed in the rules and scoring section of that particular contest.
Multi-person leagues will proceed if entries reach certain percentage of the contest size, which will
be declared for every contest. The total prize pool will adjust as per the number of actual entries in
the contest. Once the contest starts, the revised prize allocation is available within the contest live
view.
CONTEST FORMATS
Star11fantasy conducts Contest(s) as a part of Fun Features as public and private leagues wherein
the users can participate in a Contest with other Users without any restriction on participation. The
public and private leagues comply to various Terms and Conditions including (but not limited to):
Public League

Star11fantasy in public league format of the Contest(s) can offer any pre-defined numbers of
participants that can take part in the contest.
Star11fantasy is authorized to conduct the public league format of Contest(s) as a paid contest and
might announce the winner at the end of the contest.
Star11fantasy can pre-define the number of participants required to make the Contest(s) operational.
In an event wherein the number of participants required to make the contest operation equalizes
with the number of users participating in the contest, the Contest(s) organized as a public league by
Star11fantasy will begin at the scheduled start of the Contest(s). However, in a situation wherein
the number of participants is less than the number required at the time of beginning the Contest(s),
the Contest(s) will be discarded, and the participation fee will be refunded to the participants
without any charge or deduction.
Private Leagues
Star11fantasy offers "Private Leagues" as another form of a contest on its platform. The Private
Leagues can be defined as a contest wherein the users are enabled to create their own contest and
invite other users (friends or other Star11fantasy users) to compete with them. The private leagues
created by the users are a part of pay-to-play contests wherein the players are required to pay an
entry fee for joining the contest.
Star11fantasy enables users to create a Private League contest with a minimum of 2 players and a
maximum of 49 players. The user can define the maximum Winning amount to be Rs.10,000
whereas the minimum Winning amount for a private league can be defined as Rs. 20. The users
after creating a private contest will be given a unique identification code, the “Contest Code” which
can be shared by the users among their acquaintances for enabling others to join the contest.
Star11fantasy neither allows nor encourages any change except the name of the contest once a user
creates any private league. The Winning amount and number or participants once defined at the
time of creating a private league cannot be changed further in any case.
In order to join a private league, the invited user is required to fill in the contest code followed by
the payment of the entry fee, and then only the invited user will be considered as a participant of the
private contest. The private leagues are a part of first come first serve basis. In case, the private
league meets the required number of participants; it shall be considered as operative, and no other
user will be allowed to participate in the contest.
In an event, a private contest created by any user fails to meet the pre-specified required number of
the participant before the deadline which is 1 hour prior to the commencement of the real match, the
contest will be automatically deleted, and the entry fee will be refunded to all the users who have
joined the private league.
The participation of any invited user in any of the private contest created by any user is entirely
dependent on the pre-specified number of participants for the private league. Star11fantasy shall not

be held responsible for the deletion or cancellation of any private league due to an inability of
meeting the pre-specified required number of participants.
Star11fantasy at its sole and absolute discretion holds all the rights to block a user account,
refraining the user from further playing or availing the services offered by Star11fantasy, if any user
is found or suspected of carrying out or encouraging any suspicious activity, by the auditing team of
Star11fantasy.
LEGALITY OF GAME OF SKILL
Games of skill are legal, as they are excluded from the ambit of Indian gambling legislations
including, the Public Gambling Act of 1867. The Indian Supreme Court in the cases of State of
Andhra Pradesh v. K Satyanarayana (AIR 1968 SC 825) and KR Lakshmanan v. State of Tamil
Nadu (AIR 1996 SC 1153) has held that a game in which success depends predominantly upon the
superior knowledge, training, attention, experience, and adroitness of the player shall be classified
as a game of skill.
The Contest (s) described above (across the Fun Features) are games of skill as success of
Participants depends primarily on their superior knowledge of the games of cricket, football, cricket
statistics, football statistics, knowledge of players’ relative form, players’ performance in a
particular territory, conditions and/or format (such as ODIs, test cricket and Twenty20 in the cricket
fantasy game), attention and dedication towards the Contest(s) and adroitness in playing the
Contest(s). The Contest(s) also requires Participants to field well-balanced sides with limited
resources and make substitutions at appropriate times to gain the maximum points.
By participating in this Contest(s), each Participant acknowledges and agrees that he/she is
participating in a game of skill
ELIGIBILITY
The Contest(s) are open only to persons above the age of 18 years.
The Contest(s) are open only to persons, currently residing in India.
Star11fantasy may, in accordance with the laws prevailing in certain Indian states, bar individuals
residing in those states from participating in the Contest(s). Currently, individuals residing in the
Indian states of Assam, Odisha, and Telangana may not participate in the paid version of the
Contest as the laws of these states bar persons from participating in games of skill where
participants are required to pay to enter. In case, amid detailed audits on the end of Star11fantasy
any user is found to be a resident of any of the aforementioned states and is found to be hiding it
from Star11fantasy at the time of registration then actions mentioned earlier including (but not
limited to) block, account reset, account deletion or deactivation shall be initiated. In an event, the
state laws of these states change and the residents of these states are allowed to participate in the
paid versions of Game of Skills, the users (which were blocked earlier for being a resident of these
states) shall be treated as new registrations and in no case, previous winnings shall be considered
and any claim of such sort will not be entertained in any case.

Persons who wish to participate must have a valid email address.
Only those Participants who have successfully registered on the Star11fantasy.com as well as
registered prior to each round in accordance with the procedure outlined above shall be eligible to
participate in the Contest and win prizes.
RULES AND SCORING
The Contest(s) in addition to the Terms and Conditions, rules and regulations mentioned herein, be
governed by: 1) “Rules" available on the website2) Other rules and regulations including rules and
regulation in relation to any payments made to participate in the Contest(s); and all Participants
agree to abide by the same.
ABANDONED, POSTPONED & CANCELLED FIXTURES
Where any of the fixtures within a contest are cancelled, postponed or abandoned without an
official result all contest entries are considered void and the entry amounts are returned to the
members. There is no prize/winnings payouts for these voided contests.
LIVE & FINAL SCORES
Live scoring for all Star11fantasy contests entered are available in the "Live" section of
Star11fantasy.com. Player scores are updated immediately with a final score update approximately
2 hours after the completion of a contest. Star11fantasy uses 3rd party vendors for match schedule,
in-play data and player/team profile. Any changes to the official player statistics or perceived errors
after the point scores are made final will not be taken into account and claims that a contest
participant’s entry has been affected will not be considered.
PRIZE ALLOCATION & PAYOUTS
Star11fantasy uses third party vendors for match data and statistics. Any changes to these statistics
or perceived errors after the point scores are made final will not be taken into account and claims
that a contest participant’s entry has been affected will not be considered. Prizes are allocated as per
the prize conditions set out in each contest. You can check payout breakup in each contest page.
Multi-person leagues will proceed if entries reach certain percentage of the contest size, declared
beforehand. The total prize pool will adjust as per the number of actual entries in the contest. Once
the contest starts, the revised prize allocation is available within the contest live view. One
exception to this is large tournaments.
Prize pool and contest are usually guaranteed for large tournaments regardless of how many
members enter. Live scoring for all Star11fantasy contests entered are available in the “Live”
section of Star11fantasy.com. Player scores are updated immediately with a final score update
approximately 2 hours after the completion of a contest. In the case of two teams within a contest
having a tied score, final payouts are calculated upon contest settlement.

RE-SIZING CONTESTS
Star11fantasy reserves the right to re-size contests. For guaranteed contests, they will only be re-
sized to allow for a larger prize pool with more participants. For non-guaranteed contests, they will
only be re-sized to allow the contest to go ahead with 50% of the required entries in the contest.
TIED CONTEST ENTRANT SCORES
Where there are two or more winning entries on the same ranking, they share equally the prize
payouts that would have applied to them had they been consecutively, and not equally, ranked.
SETTLEMENT OF A CONTEST
Contest settlement will happen within 24 hours of the conclusion of the final real-game fixture of a
contest.
CANCELLED MATCHES
Where an actual real-life game fixture which forms part of a contest is cancelled all entries on any
contest which involves that real-life game fixture will be cancelled and monies refunded to the
relevant Star11fantasy member accounts.
UNCONTROLLABLE CIRCUMSTANCES
If, for any reason, a contest is not capable of running as planned, including due to infection by
computer virus, bugs, tampering, unauthorized intervention, fraud, technical failure or any other
causes beyond the control of Star11fantasy, which corrupt or affect the administration, security,
integrity or proper conduct of a contest, Star11fantasy reserves the right in its sole discretion to take
any action that may be available, subject to any applicable laws, including cancelling all entries on
the contest and refunding monies.
MANAGEMENT OF BALANCES FROM ABANDONED
ACCOUNTS
Star11fantasy shall consider an account abandoned after 5 consecutive years of no deposits,
withdrawals or any contest activity. Once an account is deemed Abandoned, should there be a credit
balance Star11fantasy will attempt to contact the member through all available contact channels to
organize withdrawal of the balance. Should all avenues be exhausted, such Star11fantasy
member(s) will stand to forfeit any balances.
MANAGEMENT OF BALANCES FROM FROZEN ACCOUNTS
Where and when permitted by Law, Star11fantasy will contact members with Frozen Star11fantasy
Accounts to organize withdrawal/return of any credit balance in their Star11fantasy account.

COMPLAINTS AND DISPUTE RESOLUTION
You can directly escalate to our management team by contacting support@Star11fantacy.com The
courts of competent jurisdiction at Thane shall have exclusive jurisdiction to determine any and all
disputes arising out of, or in connection with, the Amusement Facilities provided by Star11fantasy
(including the Contest(s)), the construction, validity, interpretation and enforceability of these
Terms and Conditions, or the rights and obligations of the member(s) (including Participants) or
Star11fantasy, as well as the exclusive jurisdiction to grant interim or preliminary relief in case of
any dispute referred to arbitration as given below. All such issues and questions shall be governed
and construed in accordance with the laws of the Republic of India. In the event of any legal dispute
(which may be a legal issue or question) which may arise, the party raising the dispute shall provide
a written notification (“Notification”) to the other party. On receipt of Notification, the parties shall
first try to resolve the dispute through discussions. In the event that the parties are unable to resolve
the dispute within fifteen (15) days of receipt of Notification, the dispute shall be settled by
arbitration. The place of arbitration shall be Thane, India. All arbitration proceedings shall be
conducted in English and in accordance with the provisions of the Arbitration and Conciliation Act,
1996, as amended from time to time. The arbitration award will be final and binding on the Parties,
and each Party will bear its own costs of arbitration and equally share the fees of the arbitrator
unless the arbitral tribunal decides otherwise. The arbitrator shall be entitled to pass interim orders
and awards, including the orders for specific performance and such orders would be enforceable in
competent courts. The arbitrator shall give a reasoned award. Nothing contained in these Terms and
Conditions shall prevent Star11fantasy from seeking and obtaining interim or permanent equitable
or injunctive relief, or any other relief available to safeguard Star11fantasy’s interest prior to,
during or following the filing of arbitration proceedings or pending the execution of a decision or
award in connection with any arbitration proceedings from any court having jurisdiction to grant the
same. The pursuit of equitable or injunctive relief shall not constitute a waiver on the part of
Star11fantasy to pursue any remedy for monetary damages through the arbitration described herein.
LAW AND JURISDICTION
These Terms, and the agreement of which they form part, are governed by the laws of the Republic
of India. The courts of competent jurisdiction at Thane shall have exclusive jurisdiction. The place
of arbitration shall be Thane, India.
LIMITATION OF LIABILITY
You agree that, to the maximum extent permitted by law, We are not liable to You or anyone else
for any loss or damage (including, without limitation, any direct, indirect, special or consequential
loss) arising as a result of breach of these Terms, in tort (including negligence) or otherwise arising
out of, or in connection, with: the use of Our websites and mobile applications; any Content You
upload or otherwise provide; the use by Us of information provided by You to Us through Our
websites and mobile applications; being unable to access Our websites and mobile applications for
whatever reason and however arising, including (without limitation) negligence; the failure of Our
websites and mobile applications for whatever reason and however arising including (without

limitation) negligence; the use of Your password by You or any third party to whom You have
made the password available.
We expressly limit, and You agree, Our liability for breach of a condition or warranty implied or a
consumer guarantee imposed by virtue of any legislation to the supply of the services again or the
payment of the cost of having the services supplied again (the choice of which is to be at Our sole
discretion). You indemnify Us against any action, liability, claim, loss, damage, proceeding,
expense (including legal costs) suffered or incurred by Us, arising from, or which is directly or
indirectly, related to: Your breach or non-observance of any of these Terms; any Content You
upload or otherwise provide; any breach or inaccuracy in any representations or warranties made to
Us; and/or any breach, or alleged breach, of intellectual or other proprietary rights or interests of
third parties.
DISCLAIMERS
To the extent permitted under law, neither Star11fantasy nor its parent/holding company,
subsidiaries, affiliates, directors, officers, professional advisors, employees shall be responsible for
the deletion, the failure to store, the misdelivery, or the untimely delivery of any information or
material.
In alignment to the legal bodies, Star11fantasy shall not be held responsible for any harm faced due
to downloading or accessing any information or material, the quality of servers, games, products,
Fun Features or sites, cancellation of competition and prizes. Star11fantasy does not hold any
responsibility if a User pays for access to one of Star11fantasy 's Fun Features and the user shall not
be provided any refund as a result of, any inaccessibility that is caused by Star11fantasy's
maintenance on the servers or the technology that underlies our sites, failures of Star11fantasy's
service providers (including telecommunications, hosting, and power providers), computer viruses,
natural disasters or other destruction or damage of our facilities, acts of nature, war, civil
disturbance, or any other cause beyond our reasonable control. Further, MyTeam11 disclaims any
sort of warranty for the content provided on Star11fantasy.com(s). Star11fantasy.com(s) content is
distributed on an "as is, as available" basis.
The users are solely responsible for any sort of material accessed, downloaded or otherwise
obtained through Star11fantasy.com and holds the sole responsibility for any potential damage to
their computer system or loss of data that occurs as a result of downloading or accessing any such
material.
MyTeam11 shall make best endeavors to ensure that the Star11fantasy.com(s) is error-free and
secure, however, neither Star11fantasy nor any of its partners, licensors or associates makes any
warranty that:
The Star11fantasy.com(s) will meet Users’ requirements,
Star11fantasy.com(s) will be uninterrupted, timely, secure, or error-free

The results that may be obtained from the use of Star11fantasy.com(s) will be accurate or reliable;
and the quality of any products, Fun Features, information, or other material that Users purchase or
obtain through Star11fantasy(s) will meet Users’ expectations.
Star11fantasy holds all the rights to rectify any errors identified in the determination of Winners or
in the transfer of amounts to a User's account, using various method as it deems fit, including (but
not limited to) through a set-off of the mistaken payment from amounts due to the User or
deduction from the User's account of the amount of mistaken payment. In such events,
Star11fantasy agrees to notify the user about the error and the rectification measure adopted to
address the error.
Complying to the legal bodies and authorities neither Star11fantasy nor its partners, licensors or
associates disclaims any sort of responsibility for any direct, indirect, incidental, special, or
consequential damages arising out of the use of or inability to use our sites, even if we have been
advised of the possibility of such damages.
Star11fantasy is authorized to cancel any Fun Features, events or Contest(s) requiring specific
permission or authority from any statutory authority or any state or the central government, or the
board of directors in an event wherein such permission or authority is either not obtained or denied
either before or after the organization of the relevant Fun Features, events or Contest(s).
By accepting these Terms and Conditions, the users agree not to make any demands, or claims in
the event of suspension or closure of any Services, events or Contests organized/provided by
Star11fantasy.